12bak Terms and Conditions — Please Read Before Using Our Services

Introduction & Eligibility

12bak (hereinafter referred to as "we", "the platform", or "the site") is an online gaming and betting platform designed specifically for users in Bangladesh. These Terms and Conditions form a legally binding agreement between you and 12bak.

By using any of 12bak's services, you agree to abide by these Terms and Conditions. They apply across all 12bak services, including the game lobby, casino, betting, bingo, and the VIP program.

• These Terms and Conditions are drawn up in accordance with the applicable laws of Bangladesh.
• In the event of any dispute, 12bak's decision shall be considered final.
• We reserve the right to update these Terms and Conditions at any time.

Account Register

To register on 12bak, you must provide accurate and complete information. Accounts created with false details may be permanently suspended and any deposited funds may be forfeited.

• Only one account per person is permitted. If multiple accounts are found, all of them will be closed.
• Keeping your account password confidential is your responsibility. You are accountable for all activity carried out through your account.
• The mobile number and email address provided at registration must remain active.
• Sharing account information with any third party is strictly prohibited.
• A national ID or passport may be required for account verification.

Age Verification

You must be at least 18 years old to participate on 12bak. Minors are strictly prohibited from taking part in any gaming or betting activities.

• Your date of birth must be entered accurately during registration.
• A government-issued ID may be requested at any time to verify your age.
• Registering with a false age will result in account termination and forfeiture of any deposited funds.
• Parents and guardians, please ensure that minors in your care do not access this platform.

Deposits and Withdrawals

All financial transactions on 12bak are secure and fast. We support Bangladesh's most popular mobile wallets, including Mobile Banking, Nagad, and Rocket.

• Minimum deposit: BDT 200 | Maximum deposit: BDT 50,000 per day.
• Minimum withdrawal: BDT 500 | Withdrawals are generally processed within 15 minutes to 24 hours.
• Identity verification is mandatory for withdrawals. Withdrawals from unverified accounts may be delayed.
• Withdrawals must be made using the same payment method used for the deposit.
• Transferring funds to a third-party account is prohibited.
• 12bak reserves the right to place withdrawals on hold for suspicious transactions until verification is complete.

Bonuses & Promotions

12bak regularly offers bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before accepting.

• The welcome bonus is available to new members only and applies once on the first deposit.
• Withdrawing bonus funds generally requires meeting the specified wagering requirements.
• Any attempt to claim bonuses using multiple accounts or a VPN will result in those bonuses being voided.
• Accounts found to have misused bonuses may be permanently suspended.
• 12bak reserves the right to modify or cancel any promotion at any time.

Gaming Rules

The following rules apply to the use of 12bak's game lobby, casino, Sports Betting, bingo, and all other services.

• All game outcomes are determined by a Random Number Generator (RNG), ensuring fair play at all times.
• Any technical error occurring during betting will result in the affected bet being declared void.
• If an event is cancelled in Sports Betting, the stake will be refunded.
• The dealer's decision is final in all casino games.
• Using fraudulent strategies in any game will result in account termination.
• Placing bets on opposite outcomes of the same match (arbitrage betting) is prohibited.

Responsible Gaming

12bak takes responsible gaming seriously. Gaming should be a form of entertainment, not a source of income.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can use the self-exclusion option to temporarily suspend your account for a set period if needed.
• If you notice signs of problem gambling, please contact our support team immediately.
• For more information, visit our Responsible Gaming View page.

Privacy

Protecting your personal data is a top priority for us. Learn how we collect, store, and use your information in our Privacy Policyas described in detail.

• Your information is never sold to advertisers or third parties.
• Information may be disclosed to the relevant authorities when required by law.
• Information on cookies and tracking is outlined in the Privacy Policy.

Account Closure and Suspension

12bak reserves the right to temporarily or permanently suspend your account under any of the following circumstances.

• Violating the terms and conditions.
• If fraudulent or suspicious activity is detected.
• Providing a false identity or age.
• Misuse of bonuses.
• When directed by a court or regulatory authority.

You can also request account closure at any time by contacting our support team.

Terms & Conditions Update Policy

12bak reserves the right to update these Terms and Conditions, in part or in full, at any time. Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms.

• For significant changes, a notification will be sent to your registered email or mobile number.
• The date of the most recent update will always be displayed at the top of this page.
• Contact our support team if you need a previous version.